We can usually change the address as long as your order has not been dispatched yet. So please contact us as soon as possible at sales@ajewellers.com and we will see what we can do!. 1. Log in to your customer account. 2. Within your account on locat

<h3 id="isPasted">I gave the wrong address when placing my order. Can I change my delivery address?</h3>We can usually change the address as long as your order has not been dispatched yet. So please contact us as soon as possible at sales@ajewellers.com and we will see what we can do!<h3 id="change-address-for-future-orders">Change address for future orders</h3>1. Log in to your customer account2. Within your account on locate and click the option to &quot;View adresses&quot; 3. You will see the option to &quot;Edit&quot; your current address - you can also &quot;Add a new address&quot;&#xA0;4. Enter your new address and confirm it with &quot;Update address&quot; below&#xA0;5. You can set new address as default by selecting &quot;Set as default address&quot;, for future shipments will be delivered to your new address&#xA0;

Change Delivery Address

We always ship your order as soon as possible. We use Royal Mail as our third-party shipping partner to deliver parcels directly to you. Therefore, we have little influence on the delivery time once the parcel has been handed over to the shipping com

<h3 id="isPasted">Where is my delivery?</h3>We always ship your order as soon as possible. We use Royal Mail as our third-party shipping partner to deliver parcels directly to you. Therefore, we have little influence on the delivery time once the parcel has been handed over to the shipping company.&#xA0;With every order you will be sent a tracking code. You can track your order at any time via the <a href="https://www.royalmail.com/track-your-item" rel="noopener noreferrer" target="_blank">Royal Mail Track and Trace</a> site.You can see if your order has been dispatched with us by using our Chat Support web widget (bottom right hand corner). If you select Tack and manage my orders,&#xA0;you will be prompted to login. Please provide the login details that you used to order and you can see if you order has been shipped.<img src="https://attachments.gorgias.help/pn761/hc/gqr3/screenshot%202023-12-06%20at%2012.39.13-e2ed9b91-2779-495b-bc9a-e04d84ea51c2.png" style="width: 300px;" class="fr-fic fr-dib">

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Stay in the know about your order status and make hassle-free changes. Track your package and update your order details effortlessly. Keep your shopping experience on track with our order status and changes feature.

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