Learn how to update your delivery address after placing an order.

We can usually change the address as long as your order has not been dispatched yet. So please contact us as soon as possible at sales@ajewellers.com and we will see what we can do!

I gave the wrong address when placing my order. Can I change my delivery address?

We always ship your order as soon as possible. We use Royal Mail as our third-party shipping partner to deliver parcels directly to you. Therefore, we have little influence on the delivery time once the parcel has been handed over to the shipping company.&#xA0;With every order you will be sent a tracking code. You can track your order at any time via the <a href="https://www.royalmail.com/track-your-item" rel="noopener noreferrer" target="_blank">Royal Mail Track and Trace</a> site.You can see if your order has been dispatched with us by using our Chat Support web widget (bottom right hand corner). If you select Tack and manage my orders,&#xA0;you will be prompted to login. Please provide the login details that you used to order and you can see if you order has been shipped.<img src="https://attachments.gorgias.help/pn761/hc/gqr3/screenshot%202023-12-06%20at%2012.39.13-e2ed9b91-2779-495b-bc9a-e04d84ea51c2.png" style="width: 300px;" class="fr-fic fr-dib">

Where is my delivery?

Learn how to update your address on file.

1. Log in to your customer account2. Within your account on locate and click the option to &quot;View adresses&quot; 3. You will see the option to &quot;Edit&quot; your current address - you can also &quot;Add a new address&quot;&#xA0;4. Enter your new address and confirm it with &quot;Update address&quot; below&#xA0;5. You can set new address as default by selecting &quot;Set as default address&quot;, for future shipments will be delivered to your new address

How can I update my address on file?

Have a question or need support? Email our dedicated Sales team. We're committed to providing timely responses and ensuring your concerns are addressed.

Need assistance? Reach out to our dedicated Support team. We're here to address your queries and ensure a seamless experience.

Terms & Conditions

Back To Website

A Jewellers

Stay in the know about your order status and make hassle-free changes. Track your package and update your order details effortlessly. Keep your shopping experience on track with our order status and changes feature.

Order Status & Changes

I gave the wrong address when placing my order. Can I change my delivery address?

Where is my delivery?

How can I update my address on file?