On our website you will find access to your customer account via persons outline/customer account icon or the 'Sign In' link in the top right corner. Then click on "Forgot your password?" and follow the instructions.

<h3 id="isPasted"><span style="font-size: 16px;"><strong>I forgot my password. What now?</strong></span></h3><p><span style="font-size: 16px;">On our website you will find access to your customer account via persons outline/customer account icon or the &apos;Sign In&apos; link in the top right corner. Then click on &quot;Forgot your password?&quot; and follow the instructions.</span></p>

Forgotten Password

Make sure you are using the correct email address and password that you used when creating your account. Otherwise, contact our customer support under sales@ajewellers.com or alternatively leave a message and your email address via our online chat wi

<main id="isPasted"><h3 id="i-cannot-log-into-my-account-what-should-i-do"><span style="font-size: 16px;"><strong>I cannot log into my account. What should I do?</strong></span></h3><p><span style="font-size: 16px;">Make sure you are using the correct email address and password that you used when creating your account. Otherwise, contact our customer support under <strong>sales@ajewellers.com</strong></span><span data-moz-translations-id="1" style="color: rgb(65, 65, 65); font-family: sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none;">&#xA0;or alternatively leave a message and your email address via our online chat widget (bottom right hand corner)&#xA0;</span><span style="font-size: 16px;">and our team will contact you regarding a new invitation for your customer account.</span></p></main>

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