On our website you will find access to your customer account via persons outline/customer account icon or the &apos;Sign In&apos; link in the top right corner. Then click on &quot;Forgot your password?&quot; and follow the instructions.

I forgot my password. What now?

Learn how to recover access to your account.

<main id="isPasted">Make sure you are using the correct email address and password that you used when creating your account.&#xA0;Otherwise, contact our customer support under sales@ajewellers.com<span data-moz-translations-id="1" style="color: rgb(65, 65, 65); font-family: Arial, Helvetica, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none;">&#xA0;or alternatively leave a message and your email address via our online chat widget (bottom right hand corner)&#xA0;and our team will contact you regarding a new invitation for your customer account.</main>

I cannot log into my account. What should I do?

Have a question or need support? Email our dedicated Sales team. We're committed to providing timely responses and ensuring your concerns are addressed.

Need assistance? Reach out to our dedicated Support team. We're here to address your queries and ensure a seamless experience.

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A Jewellers

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I forgot my password. What now?

I cannot log into my account. What should I do?